PRIVACY POLICY
This Notice provides information about the use and disclosure of protected health information (“PHI”) by Strategic Veteran, LLC (“SV” or “Provider”). This Notice applies when services are provided by SV. This Notice also describes your rights and our obligations for using your health information, informs you about laws that provide special protections, explains how your PHI is used and how, under certain circumstances, it may be disclosed, and tells you how changes to this Notice will be made available to you.
Protected Health Information. This Notice applies to protected health information (“PHI”) created or received by SV that identifies you; relates to your past, present, or future physical or mental condition; relates to the care provided; or relates to the past, present or future payment for your healthcare. For example, PHI includes your symptoms, test results, diagnosis, treatment, health information from other providers, and billing and payment information relating to these services. This information, often contained in your medical record, serves, among other purposes, as a means of communication among the many health professionals who contribute to your care, and the legal record describing the services you received.
Understanding what is in your record and how your health information is used and disclosed helps you to:
Ensure accuracy in the record.
Better understand who, what, where, and why others may access your health information.
Make a more informed decision when authorizing disclosures to others.
Use and Disclosure of Your Protected Health Information (“PHI”) Without Your Authorization. We may use and disclose your PHI without your written authorization for the following reasons:
To provide medical assessments, for example, a SV staff member may use your PHI to assess your current health condition.
We may disclose your PHI to another one of your treatment providers in the community.
To train staff, for example, our experienced medical professionals review PHI with other SV staff/employees.
To contact you for more information, your PHI may be used to contact you and inform you about your options or advise you about other health related benefits and services.
Joint Activities, your health information may be used and shared by SV to further their joint activities and with other individuals or organizations that engage in joint payment or health­care operational activities with SV. Health information is shared when necessary to provide medical assessment services, secure payment for medical assessment services, and perform other joint health­care operations such as peer review and quality improvement activities, accreditation related activities, and evaluation of trainees.
Business Associates, your health information may be used by SV and disclosed to individuals or organizations that assist SV or to comply with their legal obligations as described in this notice. For example, we may disclose information to consultants or attorneys who assist us in our business activities. These business associates are required to protect the confidentiality of your information with administrative, technical and physical safeguards.
Other Uses and Disclosures, we also use and disclose your information to enhance healthcare services, protect patient safety, safeguard public health, ensure that our facilities and staff comply with government and accreditation standards, and when otherwise allowed by law. For example, we provide or disclose information:
To government oversight agencies with data for health oversight activities such as auditing or licensure
To appropriate government agencies when we suspect abuse or neglect
To appropriate agencies or persons when we believe it necessary to avoid a serious threat to health or safety or to prevent serious harm
To law enforcement when required or allowed by law
For court order or lawful subpoena
To coroners, medical examiners and funeral directors
To government officials when required for specifically identified functions, such as national security
When otherwise required by law, such as to the Secretary of the United States Department of Health and Human Services for purposes of determining compliance with our obligations to protect the privacy of your health information
If you are an active member of the armed forces, we may release medical information about you as required by military command authorities
Use and Disclosure When You Have the Opportunity to Object. Disclosure to and Notification of Family, Friends or Others, unless you object, we will use our professional judgment to provide relevant protected health information to person(s) (such as a family member, spouse, friend) that you have indicated has an active interest in your VA disability benefits.
Use and Disclosure Requiring Your Authorization. Other than the uses and disclosures described above, we will not use or disclose your protected health information without your written authorization. SV requires your authorization for marketing (other than a face­to­face communication between you and a SV workforce member), or before selling your protected health information. If you provide us with authorization, you may revoke it at any time unless we have otherwise relied on the authorization, or the law prohibits revocation.
Additional Protection of Your Protected Health Information. Special state and federal laws apply to certain classes of protected health information. For example, additional protections may apply to information about sexually transmitted diseases, drug and alcohol abuse treatment records, mental health records, and HIV/AIDS information. When required by law, we will obtain your authorization before releasing this type of information.
Your Individual Rights about Protected Health Information. You have rights related to the use and disclosure of your protected health information. To contact the Providers to exercise your rights, you may contact us through the contact button on our webpage.
Your specific rights are listed below:
The right to request restricted use: You may request in writing that we not use or disclose your information for assessment, treatment, and/or operational activities except when authorized by you, when required by law, or in emergency circumstances. We are not legally required to agree to your request. If you make your request to SV, we will provide you with written notice of our decision about your request.
The right to receive confidential communications: You have the right to request that we communicate with you about medical matters in a particular way or at a certain location. For example, you can ask that we only contact you at work or by email. To request confidential communications, you must make your request in writing to the address above. We will grant all reasonable requests that conform to our available electronic communications. Your request must specify how or where you wish to be contacted.
The right to know about disclosures: You have the right to receive a list of instances when we have disclosed your health information. Certain instances will not appear on the list, such as when you have authorized the use or disclosure.
The right to make complaints: If you are concerned that we have violated your privacy, or you disagree with a decision we made about access to your records, you may file a complaint with the entity that provided services to you. Alternatively, you may file a complaint with the SV Chief Security Officer using the contact information above. SV will not retaliate against anyone for filing a complaint.
If you believe that your privacy rights have been violated, you may also contact the U.S. Department of Health and Human Services, Office for Civil Rights.
Office for Civil Rights, U.S. Department of Health and Human Services
Sam Nunn Atlanta Federal Center, Suite 16T70
61 Forsyth Street, S.W., Atlanta, GA 30303­8909
Voice Phone (800) 368­1019, FAX (404) 562­7881, TDD (800) 537­7697
Our Legal Duties. We are required by law to protect the privacy of your information, notify affected individuals following a compromise of unsecured protected health information, provide this Notice about our privacy practices, and follow the privacy practices that are described in this Notice.
Privacy Notice Changes. We reserve the right to change the privacy practices described in this Notice. We reserve the right to make the revised or changed Notice effective for protected health information we already have as well as any information we may receive in the future. We will post a copy of the current Notice at each SV entity and at each SV facility. In addition, you may request a copy of this Notice from the SV Chief Security Officer.